When initially setting up new items, releasing them to the various legal entities, and finally testing them in the system (like adding it to a sales order), you may notice them missing from the drop down.
Just as an FYI, the item may not be showing up because of two common issues:
- It was not actually released to the legal entity you are in
- The item structure was changed in AX 2012 so that items (products or product masters) are not usable in a legal entity until they are
- The item does not have an item group assigned to it.
Obviously there could be numerous other things that are wrong with the item but the above were two that I encountered while helping someone out recently. This is a small post but it would've helped that person so I figured I would post it.
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