Thursday, May 8, 2025

Dynamics 365 Error - "Item [XYZ] is locked for updates in warehouse [ABC] because it is being counted"

Have you ever attempted to create a count journal and run into an issue where a given item can only be counted in a single location due to the error "Item [XYZ] is locked for updates in warehouse [ABC] because it is being counted" (Figure 1 below)?

This error is because there is a counting policy on the counting journal which enables the counting status registration. This configuration (Figure 2 below) is setup on the journal and will make it so that you must configure counting journals for the different released products using the 'Warehouse Item' functionality. 

A majority of the time, you'll absolutely want to have items open for counting in multiple warehouses. So if you're getting this error, its time to change the counting status registration policy on the inventory journal you're using to 'disable'. Controlling this through the Warehouse Items functionality can be beastly... 

Figure 1 - The Dynamics 365 error 'Item is locked for updates in warehouse because it is being counted

Figure 2 - The Counting status registration policy 



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