Wednesday, April 30, 2025

Dynamics 365 Finance and Operations Released Product Reservation Hierarchy field greyed out and unable to add

Hey everyone! I'm going to hopefully make a few small posts here and there when I can. They'll be to the point and only when I can't find something online so it can help others. Just random stuff here and there. 

There might be a time you're working with imported data in Dynamics 365 Finance, Supply Chain, or Commece, or jump in to help an implementation, and try to create a sales order but run into the error "Reservation hierarchy has not been specified for item [XYZ]. Go to the Released product details form to complete the setup". This is just a data setup issue. See below image. 


But when you go the released products, you can't edit it!! What the heck?



In the released product, go to the product tab. Then under the Setup section, click the 'Reservation hierarchy' option and select the desired reservation hierarchy setup in your system (or set one up first). 


Then once you click 'Ok', you're all set! Done!